Topping Up

Balance Enquiries and Recharging your Account

Digicel offers various methods of topping up your account, you can Top Up throught the following methods: FLEX Cards and Direct FLEX.

You can buy Digicel Flex Cards at over 25,000 locations throughout Fiji.

Digicel Flex Cards are available in the following values:

  • $3, $5, $10, $15, $20, $50 $100 - all valid for 90 days

Topping Up

To check your Digicel Flex balance:

  1. Press *120#
  2. Press SEND and check the screen on your phone for your balance.

To recharge your Digicel Flex account using a Flex Card:

  1. Press *121*VoucherNumber#
  2. Press SEND and check the screen on your phone for confirmation.

There are various methods of Topping Up your account and we aim to make it easy for you here at Digicel, we have 2 options available at the moment ...

Flex Card

The convenient way to Top Up your Digicel prepaid account! FLEX Cards are readily available all around the country from a wide variety of retail outlets, including Digicel stores, supermarkets and gas stations throughtout Fiji.

Follow these 3 simple steps to recharge your account:

  • Type *12*VoucherNumber#
  • Press SEND/CALL button on your Digicel phone
  • Check the screen on your phone for confirmation.

Direct FLEX

Direct FLEX is the voucher less method of adding credit to your prepaid account.

  • Available at selected locations in Fiji.
  • Pay the dealer the value of your desired amount from $0.50 upward to $100 (e.g. $7.54).
  • Have the Dealer send the Top Up amount directly to your Digicel phone from the terminal.
  • The Dealer will issue a receipt as proof of purchase.
  • Check your account before leaving the Dealer store by typing in *120# and press the SEND/CALL button from your phone.

Please feel free to call our 24hour Customer Care on 123 (FREE CALL) for any queries from your Digicel phone of visit the nearest Digicel store near you.